Team

How We Work

How We Work

Our reasons for becoming insurance professionals are deeply personal. We repeatedly saw friends and family struggling to find the coverage they needed. We are confident that with our understanding of the insurance space, we can help people better prepare for the future. After years in the business, we have developed a reputation for educating individuals in an easy-to-understand manner, so they can easily grasp personal insurance concepts. Above all else, we feel a commitment to our community.

Our team approach adds perspective and provides increased benefits to our clients.

Meet Our Team

Paul Houston

President

907-276-7667

907-258-3105

paulh@chialaska.com

Paul was born in Fairbanks Alaska and is a lifelong Alaskan. After graduating from the University of Northern Colorado, Paul started his career with Conrad Houston Insurance, a firm founded by his Father Lee Houston. Paul subsequently...

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Alicia Smith

Personal Lines Account Executive

907-276-7667

907-258-3105

alicias@chialaska.com

Alicia has lived in Alaska almost her entire life, so she knows firsthand how important insurance coverage is in our unique, beautiful state. In her free time, Alicia enjoys exercising, traveling, camping with my family, and cheering...

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Mark Merritt

Senior Account Executive

907-276-7667

907-258-3105

markm@chialaska.com

A lifelong Alaskan, Mark was born in Sitka and lived in Juneau until he was 4 years old. He has called Anchorage his home since then. Mark grew up in the sandlake area and graduated from Dimond High School in 1980. His wife and all of...

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Mike Dennis

Vice President

907-276-7667

907-258-3105

miked@chialaska.com

Mike came to Alaska with his family when he was in 6th grade. Mike graduated from Dimond High School and the University of Northern Colorado. His early plans were to college football, but after he met his wife Keisha and began a family...

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Shaunae Hensel

Personal Lines Account Executive

907-276-7667

907-258-3105

shaunaeh@chialaska.com

Shaunae was born and raised in Alaska with an alma mater of West High School. The military moved her family to Savannah, Georgia and Fort Worth, Texas. If you’re lucky you might even hear a southern twang! Shaunae found herself...
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Zack Durst

Senior Account Executive

907-276-7667

907-258-3105

zacd@chialaska.com

Zack was born in raised in Alaska. He graduated from West High School and Butte College where he played baseball. Most of his time these days is spent running his three daughters, Aslynn, Paityn and Anistyn to their sporting events and...

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